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Certifications

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Hi everyone! My name is Nathan Goodrow, owner of Pontchartrain Pool Care out of Mandeville Louisiana (30 minutes North of New Orleans). I started my pool service business in the spring of 2017 and I'm 20 Years old so I'm relatively new to the industry and am still learning every day. I have about 30 steady clients right now. In Louisiana (as far as I'm aware) there is no certification required for residential pool maintenance so I don't have any certifications at the moment. I'm looking to increase my prices and professionalism as well as pick up some commercial accounts this coming year and was wondering what are some of the best certifications to do so. CPO is obviously a must, but are there any other certifications that helped you guys? Maybe some electrical courses? Thanks!

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Thanks for posting Nathan and welcome to the forum. There's several certifications for different "avenues" in the pool business. For instance, there is a pool inspector certification, stain specialist certification, advanced service technician certification, etc. Does your state require a license to do repairs? I would attend any electrical courses available to you. I hope this helps 🙂

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I got my AST certification and it definitely helped me. It gives you a bit of insight on the business side of pools and emphasizes the customer service aspect. I think Eric would agree that if you give great customer service, the business will grow beyond expectations. Education is always the way to go. 

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12 minutes ago, Steveinnwfl said:

I got my AST certification and it definitely helped me. It gives you a bit of insight on the business side of pools and emphasizes the customer service aspect. I think Eric would agree that if you give great customer service, the business will grow beyond expectations. Education is always the way to go. 

I agree for sure! Knowledge is power in any industry, and the pool industry is no exception. 

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